Privacy Policy

Introduction and Scope

valenquirosoma ("we," "our," or "us") operates valenquirosoma.org and provides financial calendar planning services. This privacy policy explains how we collect, use, protect, and share your personal information when you use our platform.

This policy applies to all users of our services, whether you're browsing our website, participating in our learning programs, or attending our events. We're committed to protecting your privacy in compliance with South African privacy legislation, including the Protection of Personal Information Act (POPIA).

Information We Collect

We collect information in several ways to provide you with personalized financial planning services:

• 1 Personal Information: Name, email address, phone number, and postal address when you register for our services or contact us
• 2 Financial Information: Basic financial goals, planning preferences, and calendar synchronization data to customize your experience
• 3 Technical Information: IP address, browser type, device information, and usage patterns to improve our platform
• 4 Communication Records: Records of your interactions with our support team and feedback you provide

How We Use Your Information

Your information helps us deliver better financial planning services:

• A Providing personalized financial calendar recommendations and planning tools
• B Sending educational content about financial planning and upcoming events
• C Improving our platform based on user behavior and feedback
• D Communicating about your account, services, and important updates
• E Complying with legal obligations and preventing fraud

Information Sharing and Disclosure

We respect your privacy and limit information sharing to specific circumstances:

We may share your information with trusted service providers who help us operate our platform, such as hosting services, email providers, and analytics tools. These partners are contractually required to protect your information and use it only for specified purposes.

We'll disclose information when required by South African law, court orders, or to protect our rights and the safety of our users. In case of business restructuring or acquisition, your information may be transferred to the new entity with the same privacy protections.

We never sell your personal information to third parties for marketing purposes.

Your Rights Under POPIA

As a South African resident, you have several important rights regarding your personal information:

• Right of Access: Request copies of your personal information we hold
• Right to Correction: Update or correct inaccurate information
• Right to Deletion: Request removal of your personal information
• Right to Object: Withdraw consent for certain processing activities
• Right to Portability: Receive your data in a structured, machine-readable format

To exercise these rights, contact us using the information provided at the end of this policy. We'll respond within 30 days of receiving your request.

Data Security and Protection

We implement comprehensive security measures to protect your information:

All data transmission uses SSL/TLS encryption, and we store information on secure servers with restricted access. Our team receives regular security training, and we conduct periodic security audits to identify and address potential vulnerabilities.

While we use industry-standard security practices, no method of electronic storage or transmission is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and comply with legal obligations:

Account information is kept while your account remains active. After account closure, we retain basic information for up to seven years as required by South African financial regulations. Marketing communications data is deleted within two years of your last interaction with us.

Technical logs and analytics data are anonymized after 24 months and may be retained longer for security and service improvement purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience:

Essential cookies enable basic website functionality and security. Analytics cookies help us understand how visitors use our site to improve performance. Preference cookies remember your settings and customization choices.

You can control cookie preferences through your browser settings, though disabling certain cookies may limit website functionality. We don't use tracking cookies for advertising purposes.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and post the updated policy on our website with a new effective date.

We encourage you to review this policy regularly to stay informed about how we protect your information.